Author Topic: Problem starting PreenFM2  (Read 221 times)

memorysplice

  • Team member
  • *
  • Posts: 10
    • View Profile
Problem starting PreenFM2
« on: January 08, 2018, 05:38:48 PM »
Hi  I am having issues booting from USB stick.  It will load into bootloader, but will not load into the synth.  I have tried to reformat the drive I have tried to use a different usb stick.  I have tried to reflash the bootloader.  I have checked the connections on the usb port.  I do not know what to do next.

lokki

  • Team Member
  • ***
  • Posts: 196
    • View Profile
Re: Problem starting PreenFM2
« Reply #1 on: January 08, 2018, 09:36:21 PM »
what happens when you are in bootloader mode and access the usb stick via pc/mac? is the stick recognized by the pc/mac? can you move/delete/create files/folders?

what do you see on normal startup on the display? where does it freeze?

memorysplice

  • Team member
  • *
  • Posts: 10
    • View Profile
Re: Problem starting PreenFM2
« Reply #2 on: January 08, 2018, 11:42:52 PM »
I can not see it in Mac or Windows.  It shows the block on all of the OLED when I start the synth.  Tried the instructions in the FAQ and no solution.
« Last Edit: January 08, 2018, 11:44:45 PM by memorysplice »

lokki

  • Team Member
  • ***
  • Posts: 196
    • View Profile
Re: Problem starting PreenFM2
« Reply #3 on: January 09, 2018, 11:36:20 AM »
ok. the usb-stick directly on the pc works? how did you format it? /pfm2/ directory created? (just pointing out the obvious)



memorysplice

  • Team member
  • *
  • Posts: 10
    • View Profile
Re: Problem starting PreenFM2
« Reply #4 on: January 09, 2018, 04:34:07 PM »
I have tried to format in both windows and osx using the basic format tools to format to fat32

Xavier

  • Administrator
  • Hero Member
  • *
  • Posts: 1257
    • View Profile
Re: Problem starting PreenFM2
« Reply #5 on: January 09, 2018, 06:44:39 PM »
It shows the block on all of the OLED when I start the synth.

That make me thing you didn't put files in a /pfm2/ directory, did  you ?

Xavier

  • Administrator
  • Hero Member
  • *
  • Posts: 1257
    • View Profile
Re: Problem starting PreenFM2
« Reply #6 on: January 09, 2018, 06:45:51 PM »
Haha just went to the other thread and it seems that was the same problem.. Thanks Lokki :)
http://ixox.fr/forum/index.php?topic=69379.0

memorysplice

  • Team member
  • *
  • Posts: 10
    • View Profile
Re: Problem starting PreenFM2
« Reply #7 on: January 09, 2018, 06:49:22 PM »
It is in the pfm2 folder as instructed.

Xavier

  • Administrator
  • Hero Member
  • *
  • Posts: 1257
    • View Profile
Re: Problem starting PreenFM2
« Reply #8 on: January 09, 2018, 06:50:08 PM »
I can not see it in Mac or Windows.  It shows the block on all of the OLED when I start the synth.  Tried the instructions in the FAQ and no solution.

By the way to see it on mac or window you have to enter bootloader mode.
http://ixox.fr/preenfm2/manual/upgrade-firmware/
If you see only blocks on your display, it's not in bootloader mode.
So either you didn't press anykey when  you swtiched your preenfm on, or your key press are not detected.

memorysplice

  • Team member
  • *
  • Posts: 10
    • View Profile
Re: Problem starting PreenFM2
« Reply #9 on: January 09, 2018, 06:51:13 PM »
I can press the top button on the left and enter bootloader mode but it will not access the usb drive.

Xavier

  • Administrator
  • Hero Member
  • *
  • Posts: 1257
    • View Profile
Re: Problem starting PreenFM2
« Reply #10 on: January 09, 2018, 06:51:58 PM »
It is in the pfm2 folder as instructed.

OK perfect, there were recently people who soldered SMD components on preenf405 PCB themself. Are you one of those ?
Or is it a preenf405 you bought from me ?

memorysplice

  • Team member
  • *
  • Posts: 10
    • View Profile
Re: Problem starting PreenFM2
« Reply #11 on: January 09, 2018, 06:56:36 PM »
I am the guy who requested for more stuff from you on Facebook. :-)

Xavier

  • Administrator
  • Hero Member
  • *
  • Posts: 1257
    • View Profile
Re: Problem starting PreenFM2
« Reply #12 on: January 09, 2018, 07:00:26 PM »

Ah OK so you have a real preenF405  :)
The preenfm405 to usb stick connection is direct, so there should not be any problem.
And i test them all before shipping.

What USB stick did you test with ?
You said I would suggest to try with a third one.

Xavier

  • Administrator
  • Hero Member
  • *
  • Posts: 1257
    • View Profile
Re: Problem starting PreenFM2
« Reply #13 on: January 09, 2018, 07:01:42 PM »
... and if the one i shipped does not work. I'll ship you a working one.

memorysplice

  • Team member
  • *
  • Posts: 10
    • View Profile
Re: Problem starting PreenFM2
« Reply #14 on: January 09, 2018, 07:05:44 PM »
I will try with a third one.  Is there a possible issue with formatting in fat32 in Windows 10 that might cause the issue?